Your privacy matters.

Last updated: September 21, 2026 · MyMoney application privacy policy

1. Who provides MyMoney

MyMoney is a MySoft product developed and provided by MYGROUP TECHNOLOGY AND INVESTMENT JOINT STOCK COMPANY. This policy covers the MyMoney Android and iOS apps and money.mysoftone.com. Questions about your information can be sent to support@mysoftone.com.

2. Information we process

• Account and authentication: email, optional display name, verification state, credentials and session information.
• Financial information you enter: accounts, balances, income, expenses, transfers, categories, budgets, goals, debts, recurring items and related reports.
• Receipts: images you choose to upload for scanning, extracted details and your confirmed edits.
• Device and operational information: device identifiers where needed for authentication or notifications, app version, request logs, IP addresses and diagnostic/security information.
• Premium entitlement: plan status, purchase events and transaction verification details supplied by Apple or Google. In-app payments are processed by the relevant app store.
• Support information: messages and contact information you voluntarily provide when requesting support.

3. How we use information

To provide and synchronize personal-finance features, secure accounts, deliver requested AI features, verify Premium entitlements and limits, send enabled notifications, provide support, troubleshoot incidents, prevent abuse and meet applicable legal obligations.

4. AI and receipt scanning

AI Quick Entry may process text you submit. AI Receipt Scan processes receipt images you choose to upload to extract information. You can review, edit and confirm results before a transaction is recorded. Premium AI Financial Analysis uses aggregated financial facts; its current implementation does not send raw transaction histories, merchant names, notes or receipt images as analysis input. Content sent to an AI model provider may be processed on third-party systems depending on the service configuration in effect when you use the feature. AI output may contain errors and is not professional financial or investment advice.

5. Processors and third parties

Depending on the feature, necessary data may be processed by hosting/infrastructure providers, transactional email services, AI model providers, push-notification services, and Apple/Google for purchase verification. We do not give referral partners or resellers access to your personal financial transactions merely because they introduce you to MyMoney. Any applicable international data processing must comply with relevant requirements.

6. Storage and security

MyMoney supports offline records on your device and synchronizes with the server when connected. Information is retained as needed for the stated purposes or as required by applicable law; operational logs and relevant financial records may have different retention periods. We use appropriate safeguards, including access controls and account authentication. No system can guarantee the elimination of every security risk.

7. Your choices

You can view and change information in the app, use available data-export tools, control device permissions, contact support about access or correction, and request account deletion. Ownership must be verified before a web deletion request is fulfilled. Deleting a MyMoney account does not necessarily cancel an Apple or Google subscription; cancel renewal separately with the relevant store.

8. Website-specific information

This R1-W1 informational website does not embed third-party advertising trackers or analytics cookies. Servers may still process technical data needed for operation, security and abuse prevention. The account-deletion form collects the email you submit and forwards a request to our support team; it does not automatically delete your data.

9. Updates and contact

We may update this policy as features, providers or legal requirements change. Changes will be posted at this URL with an updated date. Contact: support@mysoftone.com.